Customer Data (Privacy) Policy

PRIVACY POLICY

Chi Fu Landmark (“the mall”) is an entity wholly owned and run by Sun Hung Kai Real Estate Agency Limited. It is the policy of the Mall to comply with the Personal Data (Privacy) Ordinance, Chapter 486 of the laws of the Hong Kong. We also strive to ensure compliance by our staff with the strictest standards of security and confidentiality.

The mall safeguard information provided by our web site users (“User”). With the only exceptions that the IP address of the computer used to visit our web site may be recorded, the mall does not collect any personally identifiable information from User while they browse its sites, and no personal data is collected. This information is used only for preparing general statistics on the usage of our web sites.

USE OF COOKIES

We use cookies across our websites in order to improve their performance and enhance User's online experience. Session cookies are used to enable User to move around the site and use essential functions on our websites, such as maintaining log-in details for the session such that the need to transfer information across the internet may be reduced. We will not collect any personal data from User when the cookies are being used.

The collection of any personal data collected will be subject to the mall's Personal Information Collection Statements. Personal data is stored securely in the mall's system and the mall will take all practicable steps to ensure that personal data is not kept longer than is necessary for the fulfillment of the purpose (including any directly related purpose) for which the data is or is to be used. Only trained, authorized staff shall have access to the data, and the mall do not release personal data to parties outside the mall except as set out in the mall's Personal Information Collection Statements. User has the right to request access to and correction of their personal information in accordance with the procedure set out in our Personal Information Collection Statements.

The mall may, from time to time, send direct marketing materials promoting products and services to users based on their personal data, but suitable opt-out mechanisms are provided. The mall makes every effort to protect the privacy of users, but given the nature of the Internet, it cannot guarantee perfect security.

The mall uses third party content and service providers and offers links to third party web sites. These third parties may collect personal data from users and they adhere to their own privacy policies. The mall's Privacy Policy Statement and Personal Information Collection Statements do not cover third parties. Users who have any questions about the mall's privacy policy and practice can contact its Data Protection Officer at dpo@shkp.com or by post at 45/F Sun Hung Kai Centre, 30 Harbour Road, Wan Chai, Hong Kong.

PERSONAL INFORMATION COLLECTION STATEMENT

This Personal Information Collection Statement sets out the purposes for which the information provided by you as a User will be used following collection, what you are agreeing to with respect to our use of such information and your rights under the Personal Data (Privacy) Ordinance, Cap 486. This statement may change from time to time, so please check back periodically. When each time you log in to this web site and use its services, you agree to be bound by the statement in force at that time.

COLLECTION OF DATA

User may be asked to provide with personally-identifiable information such as name and e-mail address. This is necessary to provide User the various services and activities offered on this web site. You, as a User, are not obliged to supply the data, but if you do not, the services and activities will be unavailable.

The IP address of the computer used to visit our web site may be recorded.

PURPOSE AND USE OF DATA

Information collected is used for the followings:

  1. monitoring use of the web site to help its further development
  2. compiling aggregate statistics about our users to analyze site usage
  3. Communicating with User in respect of matters related to or arising from the use of the services offered on this web site
  4. providing information related to the Mall the products, facilities, services and other privileges, benefits and other advantages from time to time offered by Chi Fu Landmark or service providers to User and rallying and arranging for the same to be provided (see also Use of Information in Direct Marketing)
  5. evaluating and improving the facilities, services and/or products offered by Chi Fu Landmark
  6. facilitating communications between User and the Mall and encouraging feed-back from User on their needs and expectations of facilities, services and/or products offered by Chi Fu Landmark
  7. in order to determine the User's eligibility to any products, facilities, services and other privileges, benefits and other advantages offered by Chi Fu Landmark and consider what may best suit User's needs, comparing User's personal information with all personal information concerning User previously provided to the Chi Fu Landmark
  8. Use of Information in Direct Marketing: We also intend to use your name, contact details and the information as to the goods and services which you were/might be interested in, for delivering information that you may be interested in, such as targeted banners, new services and products and other promotions and marketing materials and conducting direct marketing including products, services, advice and subjects in relation to the followings: Hong Kong and worldwide properties including residential, offices, commercial and industrial buildings, shops, hotels, shopping malls and the events therein, property management, construction, insurance, financial services, telecommunication, information technology, transport infrastructure operations and management, port business, transport and logistics, waste management, educational, recruitment, reward/loyalty/privilege programmes, charitable and non-profitable causes. We also intend to, and in this regard you consent to, transfer and provide the abovementioned information to the subsidiary and/or associated companies of us and the service providers through whom the Sun Hung Kai Properties Limited's products, facilities, services, privileges, benefits or advantages are provided inside and outside Hong Kong for the said purpose. We may not so use or provide the said information unless we have received your consent. Please indicate your consent by checking the suitable box while making applications on.

TRANSFER OF DATA

User's information will not generally be disclosed or transferred to any other party in a form that would identify them except those to parties relevant and reasonably necessary for the purposes stated above.

ACCESS TO DATA

You have the right to request access to and correction of your personal data in accordance with the provisions of the Personal Data (Privacy) Ordinance (Cap.486). Any data access request or data correction request may be made to our Data Protection Officer at dpo@shkp.com or via mail to 45/F Sun Hung Kai Centre, 30 Harbour Road, Wan Chai, Hong Kong.